Payments and financial help
How to pay, persistent debt information, financial support if you're struggling
Ways to pay
- How do I make a payment on my account?
- Can I pay by direct debit?
- Can I pay by credit/debit card?
- Can I pay by standing order?
- Can I pay using PayPal?
- Do you offer a text message payment service?
Other payment info
- Can I change my payment date?
- Can I amend or cancel my direct debit?
- What should I do if my payment isn't showing on my account?
- What is Persistent Debt?
- Can you tell me more about my Persistent Debt Paydown Plan?
- Can you tell me more about my confirmed Persistent Debt Paydown Plan?